Workflow
From discovery to follow-up, without breaking the care context.
Every operational step is connected so the next team member starts with the context already created by the previous one.
STEP 01
Appointment
The patient books through the website, front desk or a guided WhatsApp conversation.
STEP 02
Payment
Configured cash, online or waived payment rules are applied.
STEP 03
Confirmation
The confirmed appointment enters the same clinic workflow, with booking details and visit information shared on WhatsApp.
STEP 04
Live queue
The care team sees real-time waiting and consultation status.
STEP 05
Consultation
The doctor works with patient history, vitals and structured prescription tools.
STEP 06
Connected orders
Diagnostics and medicine instructions remain linked to the same care context.
STEP 07
Prescription
Patients receive a clear digital prescription and access to their visit information.
STEP 08
Follow-up
The patient journey continues through reminders, review validity and future visits.