1. Overview
This Privacy Policy explains how RXIMED may collect, use, store and protect information when individuals use the public website, booking experiences or authorised product workspaces. The exact data handled may depend on the features configured by the healthcare organisation using the platform.
2. Information that may be processed
Information may include identity and contact details, appointment information, patient identifiers, visit information, clinical information entered by authorised care teams, payment status, communication preferences, technical logs and account or role information.
3. How information may be used
Information may be used to support booking, patient identification, care operations, consultation workflows, prescription workflows, diagnostics, medicine orders, payment processing, communication, support, security, auditing and service improvement.
4. Service providers
Certain functions may rely on third-party infrastructure or service providers, such as hosting, authentication, payment processing, messaging or communications. Information is shared only to the extent reasonably necessary for the configured service to operate.
5. Security
RXIMED uses technical and organisational safeguards appropriate to the nature of the service, including access controls and secure handling of sensitive credentials. No internet-based system can be guaranteed to be completely secure.
6. Retention
Information may be retained for as long as required for service delivery, legal or operational obligations, dispute resolution, security, audit requirements or the instructions of the relevant healthcare organisation.
7. Your choices
Where applicable, individuals may request access, correction or other action regarding their information through the healthcare organisation responsible for the relevant patient or account relationship.
8. Changes to this policy
This policy may be updated as the platform, legal requirements or operational practices evolve. The effective date shown above should be reviewed for the latest version.
Legal review recommended
This page is a product-ready policy framework and should be reviewed by qualified legal counsel before production publication, particularly for healthcare, payment and jurisdiction-specific requirements.