Your clinic's smart appointment assistant.
RXIMED Smart Assistant helps patients discover available doctors, choose a convenient date and time, provide their details and confirm an appointment through a familiar WhatsApp conversation.
RXIMED Smart Assistant
WhatsApp appointment assistant
How it works
From first message to confirmed appointment.
A structured conversation keeps booking simple for patients while using the clinic's own doctors, availability and operational rules.
Start with a message
The patient sends a booking message to the clinic's WhatsApp number.
Choose a doctor
Active doctors are presented from the clinic's own RXIMED configuration.
Select date and slot
The guided flow helps the patient choose from the clinic's configured availability.
Confirm patient details
Patient and visit details are reviewed before the appointment is submitted.
Booking confirmed
The appointment joins the same RXIMED workflow used by web and front desk teams.
One appointment system
A new channel, not a separate booking system.
Website, front desk and WhatsApp bookings remain connected to the same RXIMED patient and appointment workflow. Teams continue working from one operational source instead of reconciling parallel records.
Unified booking model
Website + Front Desk + RXIMED Smart Assistant
Clinic-controlled
Enable or disable the assistant and manage its booking behaviour from clinic settings.
Guided recovery
Configurable restart and cancel-flow controls help patients recover without staff intervention.
Built-in help
Patients can request guidance when they are unsure what to do next.
Protected integration
Provider credentials remain server-side and are never exposed in the patient experience.
Make appointment booking easier to start.
Give patients a familiar booking channel while your clinic keeps control of availability, records and day-to-day operations.
Enable RXIMED Smart Assistant